PSA (Professional Service Automation) software is a modular solution to automate project opportunity management, project initiation, workforce planning, time and expense reporting, project accounting, billing, invoicing, and executive dashboards.

It is the Software that enables external service providers (ESPs) to remotely manage people and administrative resources, such as knowledge management tools, project information, etc.

PSA solutions automate and integrate core business processes with the intent of increasing project productivity and profitability.